Shipping & Delivery Information
|
Areas |
Cost |
Delivery time |
|
United States |
Standard: USD 5 (Free for order over USD 40) |
Approx. 5-10 business days |
|
Hong Kong |
Standard: USD 5 (Free for order over USD 40) |
Approx. 3-7 business days |
|
Asia (exclude Middle East) |
Standard: USD 10 (Free for order over USD 80) |
Standard: Approx. 7-9 business days |
|
Middle East |
Expedited shipping: USD 50 (Free for order over USD 100) |
Expedited shipping: Approx. 3-7 business days |
|
Canada |
Standard: USD 15 (Free for order over USD 100) |
Standard: Approx. 5-10 business days |
|
Europe |
Standard: USD 15 (Free for order over USD 100) |
Standard: Approx. 10-14 business days |
|
Worldwide |
Standard: USD 15 (Free for order over USD 100) |
Standard: Approx. 10-20 business days |
All shipping costs are non-refundable. When the order is offered free shipping, the original shipping costs will also be deducted from the return.
Order Processing
Orders, regardless of shipping method or delivery address, may take up to five business days to process and ship. Orders placed on Fridays may not ship until the next business day.
Upon receiving an order placed on Saturday or Sunday, it will be processed the following business day.
The processing time for personalized items may vary from 3 to 5 business days.
Backordered or preordered items that are part of your order may be held in order to ship them together with non-backordered or preordered items.
Orders may ship from Texas, United States, Hamburg, Germany or Hong Kong depending on your location and/or stock availability.
ORDER STATUS
You can check the status of your order by following the links in your Confirmation / Order Shipped emails. Or login to ‘Account’ to see order details.
We will be happy to make any changes to your order if you contact us within 3hrs of placing your order.
TAXES & DUTIES
Please note, regardless of the service you choose you may be responsible for import duties, taxes, handling fees on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges and have no idea what they may be. We suggest that you contact your local customs office for additional information. Please note transit times are provided by shipping carrier, and are not necessarily guarantee
All shipping costs are non-refundable. When the order is offered free shipping, the original shipping costs will also be deducted from the return.